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Dan Arnold: I'll reinforce there are no customer-facing roles [that will be cut].
Dan Arnold: I'll reinforce there are no customer-facing roles [that will be cut].

LPL's RIA assets skyrocketed in 2012

Outsourcing is are still on the agenda though the CFO categorically denies advisor-facing jobs will be lost



LPL saw assets on its RIA platform shoot up dramatically last year, far outstripping the company’s overall revenue gain of 5%.

Assets on the custodian platform rose 80.2% to $40.9 billion in 2012, up from $22.7 billion in 2011. See: LPL sees bright spots amid sideways 4Q earnings report.

The dramatic growth spurt was a bright spot for the nation’s largest independent broker-dealer in otherwise modest earnings report and created a stir among analysts on today’s conference call with CEO Mark Casady.

“It’s certainly a very fast-growing area for us,” he said in the call. Dissecting the precise success of LPL’s RIA platform success is difficult, however, because the broker-dealer counts both fee-based and commission-based assets of hybrid RIAs in those calculation. Typically those assets have been about 50-50.

About the RIA Custodians section:

RIA Custodians




Asset custodians are the central players in the RIA business and choosing one is the biggest decision most financial advisors will make to build their business. As the place where RIAs park their assets (the same way a captive broker would park assets at Merrill Lynch or UBS), custodians serve hundreds or thousands of these registered investment advisors and make big investments in technology and service on their clients' behalf.

This section features a series of articles under the “Asset Custody Project” label that cover these companies in a way that keeps advisors abreast of their progress – both with journalistic commentary and a common set of data so that advisors can easily compare them. The articles look at the strengths, weaknesses and niche capabilities of these companies.

— Brooke Southall

Here are links to the profiles of custodians:

  • Equity Advisor Solutions
  • Raymond James
  • State Street
  • Ceros Financial
  • Fidelity
  • Pershing
  • Royal Bank of Canada
  • Scottrade
  • Schwab
  • TD Ameritrade
  • Trade-PMR
  • Trust Company of America
  • BNY Mellon
  • Folio Institutional
  • Shareholders Service Group
  • National Advisors Trust
  • If you want a more chronological look at news about the custodians, just scroll down.


    Bernie Clark with Paul Merage Scbool of Business dean Andy Policano: 'Schwab is thrilled to be supporting academic institutions to cultivate highly skilled future business leaders'.
    Bernie Clark with Paul Merage Scbool of Business dean Andy Policano: 'Schwab is thrilled to be supporting academic institutions to cultivate highly skilled future business leaders'.

    Schwab nonprofit ponies up $500K for simulated securities floor to give prospective advisors hands-on experience

    Cozying up to academic institutions has both a charitable and a shrewd side; Zero Alpha Group also launches an education project



    Brooke’s Note: What did Ralph Waldo Emerson say about what you do thundering so loud that what you say … ? Schwab (yes, I know it’s the foundation) has just dropped a half-million on the creation of mock trading floor in an under-construction building at UC Irvine. It’s one of a series of initiatives announced at IMPACT aimed toward grooming the next generation of investment advisors. It’s important to note that in those announcements Schwab identified new education initiatives as a mission-critical element of its RIA business and that Bernie Clark is the Schwab face of this new construction project. The Paul Merage School of Business has been closely associated with some big Schwab RIAs. Education has become a sore subject in the advisory world, mostly because there is a serious shortage of it — or even of ways to design a curriculum. But the problem is that addressing the problem is a problem itself. Any return on investment with education is hard to measure and is bound to occur way in the future. Yet Schwab execs know that not investing in young minds is not really an option ...

    Mike Durbin is not shy about going and getting top sales talent from competitors large and small.
    Mike Durbin is not shy about going and getting top sales talent from competitors large and small.

    Power shift in Fidelity's RIA sales: Scott Dell'Orfano is out; Rich Policastro defects from Schwab

    Bob Oros has his hands full as the Fidelity sales effort gains more of a Schwab presence and feel



    Brooke’s Note: Scott Dell’Orfano is someone who really knnnoooows the RIA business. So it sent a minor shock through my system to hear that, for now, it appears that he has not in it. That leaves me hopeful that he will reappear in another role in this business — or retire to become a source for RIABiz. it’s also exciting to see Fidelity doing some major tinkering with the RIA sales process. Most sales of course are aimed at bringing more advisors into the RIA business. If that art can be made into more of a science then the whole industry benefits. At the heart of all this is the effort to bring service people closer geographically to the people they serve and to bring service and sales into one accountable group for RIAs.

    Fidelity Investments has stolen powerhouse sales leader Rich Policastro from Schwab Advisor Services where he oversaw sales for the company’s East Coast division. At the same time, former sales leader Scott Dell’Orfano is out at Fidelity.

    Fidelity has been revamping its sales group to focus on a regional structure. As part of ...

    Brian Davis: This isn't meant to be a deep dive, but to answer those yes and no compliance questions RIAs have on a day-to-day basis.
    Brian Davis: This isn't meant to be a deep dive, but to answer those yes and no compliance questions RIAs have on a day-to-day basis.

    Scottrade proclaims itself the 'compliance custodian,' partnering with RIA In a Box and staffing a hotline with ex-regulators

    But the mega-custodians are having none of it, saying the initiative is good as far as it goes, but lacks the horsepower to tackle the big questions



    Brooke’s Note: In the RIA technology realm we see it all the time: the smaller players embracing innovation and moving the whole industry in the process — but less often in custody. Scottrade, a small, rising custodian, is not offering a free compliance umbrella for RIAs but it may be doing something quite valuable. See: A peek inside the rising RIA custodians fighting to overtake the Big Four. As compliance takes more of a center stage in the industry, RIAs need to sweat the small stuff but they might skip some questions if they think they have to spend money or bother their firm’s compliance counsel with a potentially dumb question. I could imagine a hotline — especially a free one — being just the ticket for many a circumstance.

    One of the smaller custodians is hoping to make a name for itself among RIAs by partnering with RIA in a Box Inc. LLC to offer a compliance hotline to Scottrade’s 1,150 registered investment advisor firms.

    Scottrade Advisor Services, a division of Scottrade Inc., recently penned a deal with Lexington Compliance, which is owned by New York-based RIA in ...

    Schwab IMPACT is one place where the marketers and consumers clamor for each other.
    Schwab IMPACT is one place where the marketers and consumers clamor for each other.

    An advertiser's-eye view of Schwab IMPACT: Who's doing what right?

    Sponsors that use an outgoing approach get tremendous client inflow



    Brooke’s Note: Imagine if there were a place where virtually the entire industry showed up to spend three days under one roof, with players in each subsegment displaying their wares but you were the only one in your product category. Pretty good, right? Well, that’s the alternate universe Schwab creates annually with IMPACT, and it’s hard to imagine that it doesn’t go a ways toward solidifying the firm’s position as front-runner among RIA custodians. Yes, everyone is at IMPACT except for TD Ameritrade, Fidelity, Pershing and the rest of Schwab’s RIA custody competitors. Schwab pays dearly for that privilege but it gets some help in exchange for sharing slices of the stage. Here is what our own advertising chief, Frank Noto, observed about how that beehive of activity has its own intrinsic order — if you slow down and look closely enough. See: An advertiser’s-eye view from among the booths of the FPA convention’s exhibit hall.

    Ever wonder why Chicago is called The Second City? “Because it’s not New York City” is usually the most common response from the visiting East Coasters ...

    Michelle Draper: Bringing in other custodians to RIA Stands for You is still on the table.
    Michelle Draper: Bringing in other custodians to RIA Stands for You is still on the table.

    Schwab is set to connect RIAs outside its referral network to HNW investors through its 'Got-milk'-style campaign

    RIA Stands for You will use things like digital New Yorker ads, messaging and candid videos with RIAs is funneling down to phone calls from virgin prospects



    Schwab Advisor Services will connect consumers to advisors through a program that, it says, falls completely outside the realm of Schwab Advisor Network. SAN is a referral network through which Schwab branch officers direct high-net-worth investors to about 150 pre-screened RIA firms that Schwab deems worthy to handle the business.

    The new system, Advisor Tool, is part of Schwab’s RIA Stands for You marketing campaign, and it is a listing service that puts some badly needed brass tacks into Schwab’s advertising on behalf of RIA custodial clients. The RIA Stands for You marketing campaign is a '“Got milk?”-variety advertising program that intends to lift clients by lifting the whole category. See: Schwab to pump millions of dollars into promoting RIAs as a channel.

    Words to action

    “Before there was no call to action; now they have that,” says Timothy Welsh, who consults with firms on how to market to RIAs through Nexus Strategy LLC.

    One difference from SAN is that Advisor Tool may bring into the action a larger swath of Schwab’s 6,850 non-SAN advisors. SAN leads are generated by retail advertising that brings people ...

    Jerry Foster: If there are two doctors in Iowa talking about investments our name would most likely come up.
    Jerry Foster: If there are two doctors in Iowa talking about investments our name would most likely come up.

    Schwab names a $1.1 billion RIA in Iowa as 'best,' but the story behind the Zero Alpha firm's growth is better

    Foster Group mined one of the few reliably wealthy groups in the corn belt -- doctors -- and uses unconventional employee benefits like European-length vacations



    A $1.1 billion RIA in Iowa caught the eye of Schwab Advisor Services for top honors at its annual conference, but the little-known firm has been capturing the interest of doctors in the Midwest for years.

    On Thursday, the San Francisco-based custodian presented Des Moines, Iowa-based Foster Group Inc. with its Best-In-Business IMPACT award, recognizing the firm’s excellence in the business of independent financial advice. See: Three suddenly-bigger RIAs explain what sparked the growth.

    Founded in 1989 by Jerry Foster, 57, the firm signed on with Schwab in 1992. By 1994, the RIA’s entire business had switched to fee-only with no commission assets. Foster has 840 clients in 38 states. Of those, more than half — about 450 clients — are physicians, and the RIA has crafted a strong niche offering advice to clients who have sold their businesses to hospitals.

    “We were just in the right place in the right time,” says Foster. “I met a client who said that many physicians needed advisors.” Now that he’s built such a strong firm, he spends most of his time building the business. The firm has had organic growth ...

    The IMPACT production team went all-out to craft a dramatic backdrop for Bernie Clark's opening remarks.
    The IMPACT production team went all-out to craft a dramatic backdrop for Bernie Clark's opening remarks.

    The 2012 Schwab IMPACT conference comes off with a theatrical flair

    Bernie Clark all but donned top hat and tails for a dramatic presentation of upcoming initiatives, and a last-minute celeb subbed for a famed basketball coach



    Brooke’s Note: When it’s your job to write the of-record overview article about a the multi-day event of loosely connected happenings, it’s tempting to throw up your hands. Where to begin? The answer is to take it bit by bit and let the article unfold. Tim Welsh has done it again — showing a reporterly reserve and attention to detail — but with just enough tipping of his hand that show his knowledge of the business to add some spice. Thank you, Tim.

    Long the Big Top of RIA industry conferences, the Schwab IMPACT conference brought together nearly 3,000 RIA industry participants for three days in cold and blustery Chicago this week with sleekly produced main events, many of which had a decidedly theatrical bent.

    Under the theme of “Unstoppable,” Schwab Advisor Services showed off its size, strength and scale as the unquestioned leader of all things RIA. Sprawled over a good chunk of the massive McCormick Center, IMPACT activities were centered around a double-football-field-length exhibit hall crammed with more than 350 exhibitors showcasing the latest in asset management programs, advisor technology and other services RIAs use on ...

    Bernie Clark: It's highly unlikely you'll see a five-year program. We'll continue to morph.
    Bernie Clark: It's highly unlikely you'll see a five-year program. We'll continue to morph.

    Schwab is creating an RIA MBA-equivalent to grease the skids of internal succession -- and internships to build an RIA worker-bee talent grab pile

    One area of weakness for RIAs is finding the resources, time and expertise to train people, and Schwab is addressing the need



    Schwab Advisor Services announced today that it is creating a program that will function as a de facto RIA MBA degree largely concerned with removing one of the very real and bottlenecks preventing orderly succession in the advisory business: The lack of heirs to the RIA thrones who know how to manage their way out of a paper bag.

    The big San Francisco-based RIA custodian, currently in the throes of its annual IMPACT conference in Chicago, labeled the initiative — slated for launch in 2014 — its top-line item among a list of new initiatives. The program is aimed exclusively at grooming the next generation of RIA leaders veering away from previous custodial efforts that took more top-down and matchmaking approaches.

    “Many people think of succession in terms of 'entity’ but we also think about succession in terms of people,” said Bernie Clark, the Schwab executive vice president who oversees RIA custody, in a release.

    The right successor

    Such a program could help solve the industry’s succession problem, which mounts as advisors reach retirement age but remain trapped in their practices and are unwilling to mount a fire sale. Advisors have ...

    Liz Ann Sonders: A lot of people think analysts are in la-la land.
    Liz Ann Sonders: A lot of people think analysts are in la-la land.

    Liz Ann Sonders: Markets may have to tank before lawmakers step back from the fiscal cliff

    Speaking at IMPACT, Schwab's chief strategist also weighs in on the net effect of long-term low interest rates and the looming cliff after the looming cliff: The debt ceiling



    Liz Ann Sonders is confident that lawmakers can avoid careening off the fiscal cliff by the end of the year, but the stock market may have to take a hit to force them to jump into action.

    Sonders, chief investment strategist with Charles Schwab & Co. Inc., was one of the first speakers Tuesday morning at the San Francisco-based company’s IMPACT conference in Chicago — one of the nation’s biggest gatherings of RIAs. See: What Schwab’s best three RIAs for 2011 say about how they got there.

    “There may need to be a riot point,” Sonders said. “I think if there’s going to be a trigger point, it’ll come from the stock market more than the bond market. I believe the likelihood of getting a deal done is better than what the skeptics believe.” See: Bill Gross and Liz Ann Sonders are Dr. Gloom and Ms. (Fairly) Optimistic before Schwab IMPACT crowd .

    Sonders, speaking at McCormick Place on Chicago’s South Side, made predictions about the nation’s economic future and placing bets on how legislators may handle this massive problem. Also speaking was Greg Valliere, chief ...


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